RETURN POLICY

You have the right to return the products you purchased and ask for their replacement or refund (by depositing into your bank account). 

Either the return is due to a change in size, color, or for any other reason, for example because you were not happy with the product, it is possible to return the value of your product or order within 14 calendar days from the date of receipt, of his courier.

 

It is also noted that the return and re-shipping charges are charged to the customer. In the event that the reason for your return relates to the mistake of our company, we are committed to the cost of transport.

 

Return Terms:

 

Returns of products are accepted within 14 calendar days of the date of receipt.

The product must be in its original packaging, complete and free from damage.

Do not have their labels removed.

Attach the product from all accompanying necessary documents with which it was sent.

For hygienic reasons, returns to isotherms and socks are not acceptable.

The refund will be accepted only upon approval of the company.

 

In case you want us to return the products you purchased the address to which the products to be returned should be:

 

SHOPEN.GR

Skra 11 & General N. Plastira

14342, Nea Filadelfia, Athens

Tel. 210 27 96 361